Privacy Policy

This Privacy Policy describes how Hafiz's Cherating Activities collects, uses, and protects your personal information.

Last updated: December 1, 2024

Information We Collect

Personal Information

When you book our services or contact us, we may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Billing and payment information
  • Booking details and preferences
  • Emergency contact information
  • Special requirements or dietary restrictions

Usage Information

We automatically collect certain information about your use of our website:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring websites

How We Use Your Information

We use your personal information for the following purposes:

  • To process and manage your bookings
  • To communicate with you about your reservations
  • To provide customer support
  • To send you important updates about your bookings
  • To improve our services and website functionality
  • To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In case of a business transfer or merger
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure data transmission protocols
  • Limited access to personal information
  • Regular security assessments

Your Rights

You have the following rights regarding your personal information:

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to restrict or object to processing
  • Right to data portability

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Cherating Net Enterprise

Address: 123 Business Street, Kuala Lumpur, 50200 Malaysia

Email: pusatinformasifirefly@gmail.com

Phone: +60179831736